Store Policy

Information Collection
Meredith Bay Candle Co collects information from you in several different ways on our website.

Registration and Ordering
Before using certain portions of the Meredith Bay Candle Co website or ordering products, you may be required to complete an online registration form. During this registration, you will be asked to provide to Meredith Bay Candle Co certain personal information, including to, but not limited to, your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, Meredith Bay Candle Co may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. This type of personal information is used for billing purposes, order fulfillment, to notify you about your order, and for marketing purposes. If Meredith Bay Candle Co encounters a problem when processing your order, your personal information may be used to contact you.

Information We Collect Automatically
Meredith Bay Candle Co may automatically collect information about you when you access or use the Meredith Bay Candle Co website or business transactions with Meredith Bay Candle Co, including:

Transaction Information: When you purchase or return a product, Meredith Bay Candle Co collects information about the transaction, such as product details, purchase price, and the date and location of the transaction.

Log Information: Meredith Bay Candle Co obtains information about your use of the Meredith Bay Candle Co website, including the type of browser you use, access times, pages viewed, your IP address and the pages  visited before navigating to the Meredith Bay Candle Co website.

Device Information:  Meredith Bay Candle Co collects information about the computer or mobile device you use to access the Meredith Bay Candle Co website, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

Location Information: Meredith Bay Candle Co may collect information about the precise location of your device when you consent to the collection of this information. Meredith Bay Candle Co may also collect information about your approximate location each time you access this Site.

Information Collected by Cookies and other Tracking Technologies: Meredith Bay Candle Co may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with the Meredith Bay Candle Co website, including information about your browsing behavior, purchase behavior, and other engagement with the services. Meredith Bay Candle Co uses this information in one or more of the ways described in the "Use of Information" section below. Most web browsers are set to accept cookies by default. You can change your browser settings to remove or reject cookies.

Information We Collect from Other Sources
Meredith Bay Candle Co may also receive information about you from other sources and combine that with information Meredith Bay Candle Co currently has about you. Meredith Bay Candle Co may collect demographic and change-of-address information from third party sources and information from third party social media platforms if you log into the Meredith Bay Candle Co website using your social media account credentials or if you make certain content and information publicly available, such as photos, videos, and profile information.

Information Use and Disclosure

Internal Use
Meredith Bay Candle Co uses your personal information to process your orders and to provide you with customer service. Meredith Bay Candle Co may use your personal information internally to improve the Meredith Bay Candle Co website’s performance, content, improve the user browsing experience and for Meredith Bay Candle Co marketing. Meredith Bay Candle Co may also use your information to determine general marketplace information about visitors to the Meredith Bay Candle Co website.

Communications with You
Meredith Bay Candle Co will use your personal information to communicate with you about Meredith Bay Candle Co, including marketing, newsletters, customer orders and deliveries. Meredith Bay Candle Co may send you a confirmation email when you register for an account or newsletter. If you submit your email address, Meredith Bay Candle Co will use it to deliver information to you. You may unsubscribe or opt out of future emails. Because Meredith Bay Candle Co has to communicate with you about orders that are placed, you cannot opt out of receiving emails related to your orders.

External Use

Except as otherwise set forth below, Meredith Bay Candle Co does not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone. Meredith Bay Candle Co may disclose information to third parties that perform specific functions on Meredith Bay Candle Co's behalf. Meredith Bay Candle Co will only disclose the information necessary for them to perform their service. Meredith Bay Candle Co must provide your credit card number to financial services such as credit-card processors and issuers as is required to process your orders. Meredith Bay Candle Co uses industry standard security measures, including data encryption when providing your credit card number to others. Meredith Bay Candle Co may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order or if Meredith Bay Candle Co is otherwise required to disclose such information by law. Meredith Bay Candle Co will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. Meredith Bay Candle Co may share information to reduce the risk of fraud or if someone uses or attempts to use this the Meredith Bay Candle Co website for illegal reasons or to commit fraud.

Data Security
Meredith Bay Candle Co takes reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Opt Out/Corrections
Upon your request, Meredith Bay Candle Co will correct or update your personal information, stop sending emails to your email address or disable your account to prevent any future purchases or communications. You can make these requests by emailing Meredith Bay Candle Co at customerservice@meredithbaycandles.com
Please do not email to us your credit-card number or other sensitive information. 

Offline Collection Use and Disclosure
Meredith Bay Candle Co may collect information offline. Meredith Bay Candle Co will treat any information collected offline in a manner that is consistent with this policy. When contacting Meredith Bay Candle Co by telephone to place an order, check on an order or general inquiries, Meredith Bay Candle Co will ask only for the personal information Meredith Bay Candle Co needs in order to verify you, your account and to fulfill the request. 

Updates to this Policy
Any changes or updates this Privacy Policy will be posted on the Meredith Bay Candle Co website. We encourage you to review this Policy for any changes or updates.